Applies to: Your Bonobo account — Timepage (iPhone, iPad, Mac); Actions and Flow (iPhone, iPad, web).
If you’ve ended up with two Bonobo accounts, we can combine them for you — you don’t have to fix it yourself. This usually happens when you sign in with a different method or email on different devices (say, email on one and Sign in with Apple on another), which can create two separate accounts. We handle merges manually so nothing gets lost, so the quickest route is to email us.
Ask us to merge your accounts
- In any of our apps, open the Help menu and tap Contact Support (or email us directly).
- Tell us the email addresses of both accounts.
- Tell us which account you’d like to keep.
We’ll take care of the rest and confirm once your accounts are combined.
Related:
Frequently asked questions
Why do I have two accounts?
It usually happens when you sign in with different methods or email addresses on different devices — for example, email on one and Sign in with Apple on another — which can create separate accounts.