Send us your crash logs

Applies to: Timepage, Actions, and Flow on iPhone and iPad.

While we’re troubleshooting an issue with you, we might ask for a crash log. A crash log is a small diagnostic file your device records when an app closes unexpectedly; it tells us what the app was doing at the moment it failed, which is often the fastest way for us to pin down a bug. You can find these logs on your own device and send them to us.

Find and send a crash log

1. On your iPhone or iPad, go to Settings > Privacy & Security > Analytics & Improvements > Analytics Data.
2. You’ll see an alphabetical list of all the crash logs on your device.
3. Scroll to the app in question and tap the most recent log — it’ll be named something like Timepage-2026-01-02-03-123456.ips.
4. Tap the share button in the top-right corner, or copy and paste the whole contents of the log into your reply to us.

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