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Timepage Outlook Integration Guide - Complete Setup & Troubleshooting

Timepage Outlook Integration Guide

Connect your Outlook calendar with Timepage to sync events, meetings, and appointments across all your devices. This guide covers Outlook 365, Outlook.com, and Exchange Server integration.

Prerequisites

  • Timepage app installed on your device
  • Outlook account (Outlook 365, Outlook.com, or Exchange Server)
  • Internet connection

Setting Up Outlook Calendar Integration

Step 1: Add Outlook Account to Your Device

On iPhone/iPad:

  1. Open Settings App > Apps > Calendar
  2. Tap Calendar Accounts > Add Account
  3. Select Exchange or Outlook
  4. You may need to tap Open Browser to open the browser to sign in
  5. Follow the prompts to sign in and give your device permission to access your calendar
  6. Tap Save

On Mac:

  1. Open System Settings > Internet Accounts
  2. Click Add Account > Generic
  3. Sign in with your calendar credentials
  4. Enable Calendars in the account settings
  5. Click Done

Step 2: Configure Timepage Calendar Settings

Once your Outlook Calendar Account is set up on your device, Timepage will be able to see the list of calendars for that account.

On iPhone and iPad:

  1. In Timepage go to the Menu
  2. Tap Calendars > Setup Calendars
  3. Find your Outlook calendars in the list
  4. Enable the calendars you want to see in Timepage

On Mac:

  1. In Timepage, go to Settings > Calendars
  2. Click the checkbox on each calendar you wish to show

Step 3: Choose Default Calendar and Colors

Set Default Calendar:

Tap the Default Calendar to choose a different one from the list. You can only choose from visible calendars. When you create a new event in Timepage, it will save it to this calendar unless you change it.

Calendar Color Setup:

  1. Tap the colored circle next to the Calendar name to choose a new color
  2. Choose from different palettes (Mono, Vivid, Pastel, Muted, Dark)
  3. Confirm your selected color by tapping the tick button, or tap Back to retain the existing color

Tip: You can match colors that have been set somewhere else to the closest color in Timepage by turning on “Auto match colors to Timepage colors”.

Outlook Calendar Features in Timepage

Event Synchronization

  • Real-time sync: Changes in Outlook appear in Timepage instantly
  • Bidirectional editing: Edit events in either app and see updates everywhere
  • Meeting invitations: Accept/decline meetings directly in Timepage
  • Recurring events: All recurring meetings sync properly

Calendar Sharing

  • Shared calendars: Access team calendars and shared Outlook calendars
  • Permission levels: View, edit, or manage permissions as set in Outlook
  • Multiple accounts: Use both personal and work Outlook accounts

Troubleshooting Outlook Integration

Calendar Not Syncing

Problem: Outlook events don’t appear in Timepage

Solutions:

  1. Check internet connection
  2. Verify Outlook account is properly configured in device settings
  3. Ensure Timepage has calendar permissions
  4. Try signing out and back into your Outlook account
  5. Check if your organization has calendar sync restrictions

Events Missing or Duplicated

Problem: Some events are missing or appear multiple times

Solutions:

  1. Check calendar visibility settings in Timepage
  2. Verify you’re not subscribed to the same calendar multiple times
  3. Clear Timepage cache and restart the app
  4. Check Outlook web for calendar visibility settings

Sync Delays

Problem: Changes take too long to appear

Solutions:

  • Check your device’s sync settings:
    • Go to Settings App > Apps > Calendar > Calendar Accounts > Fetch New Data
    • Where possible, set each account to Push as this is fastest
    • Set the Fetch schedule to choose how often data is synced
  • Some services (like iCloud and Gmail) support Push for near-instant updates, but some accounts (like certain Outlook/Exchange configurations) only allow Fetch
  • If ‘Push’ is unavailable for your account, your device will check for updates at the interval you set in ‘Fetch New Data’
  • Restart Timepage

Permission Errors

Problem: “Access Denied” or permission errors

Solutions:

  1. Verify calendar permissions in device settings (see below)
  2. Check if your Outlook account has calendar access enabled
  3. Contact your IT administrator if using Exchange Server
  4. Try removing and re-adding the account

Allow System Permission

Timepage requires your permission to access calendars on each device that you use. When you first open Timepage we’ll ask for this permission and hopefully you said yes, however if you accidentally said no…let’s fix it!

iPhone and iPad:

  1. Go to the Settings App > Privacy & Security > Calendars
  2. Tap Timepage then select Full Access

Mac:

  1. Go to System Settings > Privacy & Security > Calendars
  2. Find Timepage and enable calendar access
  3. If set to Add Only Access, tap Options and select Full Access

Note: Timepage is a calendar app, so we need to see your calendar. Remember, your calendar data is stored by your Calendar Account provider (such as Outlook) so this permission is just for us to be able to show your events on-device, they aren’t sent to our servers.

Advanced Outlook Configuration

Exchange Server Setup

For corporate Exchange accounts:

  • Server settings may be required:

    • Server: Your organization’s Exchange server
    • Domain: Your company domain (if required)
    • Username: Your full email address
  • Security settings:

    • Ensure your device supports your organization’s security requirements
    • Install any required certificates
    • Enable two-factor authentication if required

Multiple Outlook Accounts

To use multiple Outlook accounts:

  1. Add each account separately in device settings
  2. Configure calendar visibility in Timepage
  3. Set different colors for each account
  4. Choose a default calendar for new events

FAQ: Outlook Integration

Does Timepage work with Outlook 365?

Yes, Timepage fully supports Outlook 365 calendars. You can sync events, meetings, and shared calendars.

Can I use Timepage with my work Outlook calendar?

Yes, as long as your organization allows calendar sync on personal devices. Some organizations may have restrictions.

Why isn’t my Outlook calendar syncing?

Check your internet connection, calendar permissions, and sync settings. Some organizations have sync restrictions.

Can I edit Outlook events in Timepage?

Yes, you can create, edit, and delete Outlook events directly in Timepage. Changes sync back to Outlook.

Does Timepage work with Exchange Server?

Yes, Timepage supports Exchange Server calendars through the standard iOS/Mac calendar integration.

Boost Your Productivity

Managing tasks from your calendar? Actions integrates with Timepage to show tasks alongside events, helping you manage everything in one place.

Need More Help?

If you’re still experiencing issues with Outlook integration, please contact our support team with details about your specific setup and the problems you’re encountering.